Family Concierge

Your Personal House Manager, Reimagined

Professional support for the everyday details of your home and family.

Whether you think of it as a house manager, a personal assistant, or a trusted extra set of hands—our Family Concierge service was designed to do exactly what you need: help your home and family run smoothly, without the stress.

Make the Appointment Now

Family concierge warmly greeting a child in a car seat, showcasing trusted, caring support for busy families in Middle Tennessee.

What Is a Family Concierge?

You might call it a modern-day house manager, but we call it support that works.

Your concierge is a trained professional who helps take care of everything from errands and light cleaning to driving the kids and prepping the home for your return. It’s not just service—it’s presence, consistency, and peace of mind.

What We Handle:

School drop-offs, pickups, and practice runs

Tidy-ups, bed making, laundry folding, and linen changes

Light meal prep (snacks, lunchboxes, breakfast setups)

Running errands like dry cleaning, returns, or Amazon drop-offs

Overseeing deliveries or service appointments

Helping keep your day on track, even when you can’t be home

What We DON’T Handle:

To be clear, this is not a nanny, chef, or deep cleaner. Your concierge will not:

  • Provide medical or elder care

  • Supervise children overnight or full-time

  • Cook full meals or shop for large groceries

  • Move heavy furniture or clean hazardous areas

Need deeper home care? Explore our full-service cleaning options.

Why Southall Home?

This isn’t an app. It’s not a temp service. This is real, reliable help from someone you’ll actually know and trust.

We built this because we needed it too—a go-to person who shows up, understands your family’s rhythm, and brings a sense of calm to the chaos.

  • Same person, same schedule—no revolving door

  • Clear expectations, flexible plans

  • High standards and high reliability

  • Built by a family that gets it

Family concierge preparing healthy meals with fresh ingredients on a kitchen counter, supporting household routines with light meal prep in Middle Tennessee homes.
Family concierge engaging with children during playtime, supporting families with light supervision and creative activities in a warm home environment.

Let’s Simplify Your Life

Ready to stop juggling and start delegating? Your personal house manager—your Family Concierge—is ready.


📞 Call us at 615-200-0021

FAQs

  • In many ways, they’re the same! Both support your household by handling tasks like errands, light cleaning, and driving. At Southall Home, we call it a Family Concierge because it emphasizes not just the house—but the people in it. Our goal is to support your family’s routine, not just manage your space.

  • Yes! Consistency is key. Once you’re matched with a concierge, they’ll return on your preferred schedule so you’re working with someone who understands your home, your family, and your expectations.

  • While our concierges can assist with pickups, drop-offs, and light supervision, we do not provide full-time childcare or nanny services. Think of us as the person who helps you manage the day—not replace you entirely.

  • Absolutely! Many of our clients choose both. Our cleaning teams handle deeper home care, while your concierge focuses on daily flow—things like tidying, organizing, and laundry folding. Let us help you build a plan that includes both.

  • It starts with a quick consultation to understand your needs, routine, and preferences. From there, we match you with a concierge and build a schedule that works for your family. You can book online or give us a call at 615-200-0021 to get started.

  • Nope. We offer flexible month-to-month service plans and on-demand hourly options. Use us when you need us—with no pressure to commit long term.

  • Yes. Every concierge goes through a detailed screening and training process. We only hire individuals we’d trust in our own home—with our own kids.